The Golden Arches

Dear Fellow NOA Members,

It’s times like these that test the strength of the Golden Arches. There is no gold holding them up, it’s the people behind them doing the work. The strength of our system is our franchise system. It’s having Owner Operators at the restaurant level making the day to day and minute to minute decisions that need to be made during a crisis. It’s why we are first to reopen during natural disasters or in the case of 911, man made ones. America is counting on those Arches. Counting on us to keep them safe and fed. Our commitment to our crews and our customers is absolute. We are taking every precaution to keep our teams, our restaurants, and our customers safe.

We are there for our crews, our customers, and our communities. It’s not headlines that take care of people, it’s people that take care of people, and no one does it like McDonald’s. We will rally around those in need and we will support those that support us. We know how do it and why we do it (and its not for headlines). We do it because it’s the right thing to do. The ketchup in our veins has nothing to do with hamburgers and everything to do with people. Wall Street thinks we are in the real estate business, they are wrong. We are in the people business. It’s times like these that prove how serious we take it.

Sincerely,
Your NOA Board

Blake Casper
Val Netland
Bob Hogan
Larry Tripplett
Michael Retzer Jr.
Joel Pellicci
Robert Lane
Mike Donahue, Executive Director

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